Hello from San Jose

#1

Hello there,

I’m an SRE at eBay. We’ve just recently switched all of our on call to Pagerduty, hello everybody!

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#2

I assume preferred on-call shifts go to the highest bidders?

TrollFace

Welcome Maxwell!

#3

thanks! And no, not to the highest bidder. If you are curious we actually do on call a bit different at eBay. We have on call shifts that last between 2-8 hours where we sit in our NOC. Pagerduty is helping us organize how involved our on call shifts can be.

#4

Interesting… so people are more likely looking at an incident dashboard and/or getting incident notifications via email rather than answering phone calls from PD?

#5

yeah people generally will look at dashboards in real time and respond to incidents as they appear. We don’t really have the concept of getting “paged” like in other organizations.